Regulator admits it cannot force companies to make improvements to resolve town’s terrible connectivity issues - Shetland Times

Ofcom admits inability to force telecom companies to improve connectivity in underserved areas Ofcom, the UK telecommunications regulator, has acknowledged its limited powers to compel companies to make infrastructure improvements in areas with poor connectivity. The regulator's admission highlights regulatory challenges in addressing connectivity gaps, particularly in remote regions like Shetland. This reveals constraints in Ofcom's enforcement mechanisms when dealing with telecom providers' investment decisions. The situation underscores ongoing tensions between regulatory oversight and commercial operators' infrastructure deployment priorities, raising questions about how regulators can incentivize or mandate service improvements in economically challenging markets.