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8×8 Strengthens CPaaS, CX Portfolio in APAC With Maven Lab Acquisition - UC Today

8x8 CPaaS January 07, 2026 medium impact

8x8 Expands APAC CPaaS and Customer Experience Capabilities Through Maven Lab Acquisition 8x8 has acquired Maven Lab to strengthen its Communications Platform as a Service (CPaaS) and customer experience offerings in the Asia-Pacific region. This strategic acquisition enhances 8x8's portfolio in APAC, a key growth market for CPaaS providers. The move reflects 8x8's commitment to expanding its regional presence and capabilities in customer engagement solutions. Maven Lab's expertise and technology complement 8x8's existing CPaaS infrastructure, enabling the company to better serve enterprise customers across APAC with integrated communication and customer experience tools.

Key Takeaways

  • arrow_right_alt 8x8 acquires Maven Lab to strengthen CPaaS and CX capabilities in the APAC region
  • arrow_right_alt The acquisition expands 8x8's portfolio and regional market presence in Asia-Pacific
  • arrow_right_alt Maven Lab's technology and expertise enhance 8x8's customer engagement solutions
  • arrow_right_alt This move positions 8x8 to better compete in the growing APAC CPaaS market