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Core NZ services hit by global Microsoft Azure outage - Reseller News

Azure Communication Services October 29, 2025 high impact

Microsoft Azure outage impacts core New Zealand services and Azure Communication Services A global Microsoft Azure outage has disrupted core services across New Zealand, affecting multiple organizations relying on Azure infrastructure. The outage impacted Azure Communication Services, which provides CPaaS capabilities including SMS, email, and voice communications. This incident highlights the risks of cloud service dependencies and the importance of redundancy planning for critical communications infrastructure. Organizations using Azure Communication Services for messaging and communications experienced service degradation during the incident.

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EUM / SES Relevance

Azure Communication Services is a direct competitor to AWS EUM and SES, providing SMS, email, and voice messaging capabilities. This outage demonstrates the importance of service reliability and redundancy for CPaaS providers in the messaging space.

Key Takeaways

  • arrow_right_alt Global Microsoft Azure outage disrupted services across New Zealand and other regions
  • arrow_right_alt Azure Communication Services was affected, impacting SMS, email, and voice capabilities
  • arrow_right_alt Organizations dependent on Azure infrastructure experienced service degradation
  • arrow_right_alt Incident underscores importance of redundancy and failover planning for CPaaS providers