Articles

Apr 13 2026

7 steps to build a savvy email marketing strategy in 2026

• arrow_right_alt Twilio recommends a sequential seven-step process starting with goal-setting and audience definition before list building
• arrow_right_alt Deliverability is positioned as a critical step, emphasizing the importance of sender reputation and technical compliance
• arrow_right_alt The framework integrates automation and measurement as essential components for scaling and optimizing email campaigns

Twilio medium impact verified EUM/SES Relevance Industry Insights

Apr 13 2026

Orc-estrating an Optimized Workflow for Quickly Prototyping on Twilio with Claude Code Plugins

• arrow_right_alt Claude Code Plugins enable AI-assisted development for Twilio applications
• arrow_right_alt Specialized AI subagents help streamline the prototyping workflow
• arrow_right_alt The approach reduces development time and complexity for communications apps

Twilio medium impact Developer Insights

Apr 12 2026

TRAI issues draft telecom consumer protection norms; proposes voice and SMS-only packs across all validity options - MSN

• arrow_right_alt TRAI mandates voice and SMS-only packs must be available across all validity options
• arrow_right_alt New norms aim to enhance consumer protection and increase service flexibility
• arrow_right_alt Regulation requires operators to unbundle voice and SMS from data services

TRAI (India) high impact verified EUM/SES Relevance

Apr 12 2026

Government denies Congress charge, says TRAI never blocked 'vote chori' SMS drive - MSN

• arrow_right_alt Government denies TRAI blocked SMS campaign related to 'vote chori' allegations
• arrow_right_alt Congress party had accused telecom regulator of censoring political messaging
• arrow_right_alt Incident reflects regulatory tensions around bulk SMS for political campaigns in India

TRAI (India) medium impact verified EUM/SES Relevance

Apr 12 2026

Enterprise Application To Person A2P Sms Market Analysis - openPR.com

• arrow_right_alt A2P SMS market continues to grow as enterprises prioritize direct customer communication channels
• arrow_right_alt Regulatory compliance and 10DLC requirements drive enterprise investment in A2P messaging infrastructure
• arrow_right_alt High SMS engagement rates and delivery reliability make A2P SMS critical for customer authentication and notifications

CPaaS Industry high impact verified EUM/SES Relevance

Apr 11 2026

Does Salesforce (CRM) Turning Deeper into AI Workflows Signal Durable Moat or Rising Platform Risk? - simplywall.st

• arrow_right_alt Salesforce is deepening AI integration across its platform to enhance workflow automation and customer engagement capabilities.
• arrow_right_alt The strategy aims to create competitive differentiation, but analysts debate whether it establishes a durable moat or increases platform risk.
• arrow_right_alt Rising competition from other enterprise platforms and specialized AI vendors threatens Salesforce's market dominance.

Salesforce Marketing Cloud high impact

Apr 11 2026

Outlook junk filter not working: What we know about the spam issue. - Mashable

• arrow_right_alt Outlook's junk filter is failing to properly identify and quarantine spam messages
• arrow_right_alt Legitimate emails may be affected by the filtering malfunction, impacting sender reputation
• arrow_right_alt The issue creates deliverability challenges for organizations using Microsoft 365

Microsoft Outlook high impact verified EUM/SES Relevance

Apr 11 2026

RCS Is Finally Production-Ready: Here’s What Engineers Need to Know - Slashdot

• arrow_right_alt RCS has transitioned from beta to production-ready status, enabling stable deployment in commercial environments
• arrow_right_alt The technology supports rich media, read receipts, and typing indicators for enhanced messaging experiences
• arrow_right_alt Engineers can now confidently implement RCS in production systems with improved reliability

CPaaS Industry high impact verified EUM/SES Relevance

Apr 10 2026

Intensified robocall clampdown mulled by FCC | brief | SC Media - SC Media

• arrow_right_alt FCC is evaluating more aggressive enforcement strategies against robocall operations
• arrow_right_alt Potential new regulatory requirements could affect telecommunications providers and call originators
• arrow_right_alt Enhanced measures may include stricter penalties or compliance obligations for A2P messaging and calling services

FCC high impact verified EUM/SES Relevance

Apr 10 2026

Telnyx Launches “LiveKit on Telnyx” for Deploying Voice AI Agents with Lower Cost and Ultra-Low Latency - telecomreseller.com

• arrow_right_alt Telnyx integrates LiveKit platform to enable voice AI agent deployment with improved cost efficiency and latency performance.
• arrow_right_alt The solution combines Telnyx's telecom infrastructure with LiveKit's real-time communication technology for scalable AI voice applications.
• arrow_right_alt Ultra-low latency and reduced operational costs position the offering as a competitive alternative for enterprise AI voice deployments.

Telnyx medium impact

Apr 10 2026

Let ABC15 Know: FCC acts to protect consumers from bank impersonation scams - ABC15 Arizona

• arrow_right_alt FCC implements protective measures against bank impersonation fraud schemes
• arrow_right_alt Scammers use phone calls and text messages to impersonate financial institutions
• arrow_right_alt New enforcement actions target criminals stealing consumer financial information

FCC high impact verified EUM/SES Relevance

Apr 10 2026

FCC Proposes Sweeping Rules on Foreign Call Centers: Onshoring Mandates, Consumer Protections and Robocall Deterrence - JD Supra

• arrow_right_alt FCC proposes onshoring mandates requiring foreign call centers to establish or maintain U.S.-based operations
• arrow_right_alt New consumer protection measures aim to reduce fraud and illegal robocall schemes originating internationally
• arrow_right_alt Robocall deterrence mechanisms include enhanced authentication and verification protocols for call origination

FCC high impact verified EUM/SES Relevance

Apr 10 2026

WhatsApp becomes a strategic customer engagement channel for brands - Travolution

• arrow_right_alt WhatsApp Business enables brands to establish direct, secure communication channels with customers for support and engagement
• arrow_right_alt The platform supports transactional messaging, customer service automation, and personalized marketing campaigns
• arrow_right_alt Adoption reflects industry movement toward conversational commerce and omnichannel customer experience strategies

WhatsApp Business high impact verified EUM/SES Relevance

Apr 10 2026

Best Transactional Email API for Node.js Projects in 2026 Reviewed - Techloy

• arrow_right_alt Article reviews transactional email APIs optimized for Node.js development environments
• arrow_right_alt Evaluation criteria include API usability, integration ease, and reliability metrics
• arrow_right_alt SendGrid is positioned as a leading transactional email solution for Node.js projects

SendGrid medium impact verified EUM/SES Relevance

Apr 10 2026

Stricter KYC Rules for Robocalls Proposed by FCC - The Cyber Express

• arrow_right_alt FCC proposes enhanced KYC requirements to strengthen caller authentication and reduce robocall fraud
• arrow_right_alt Stricter verification standards would apply to entities initiating calls through telecom networks
• arrow_right_alt Service providers must implement more rigorous identity verification before enabling large-scale calling

FCC high impact verified EUM/SES Relevance

Apr 10 2026

IPL 2026: Mumbai Indians invest in AI-led personalisation through MoEngage deal - SportsMint Media

• arrow_right_alt Mumbai Indians selected MoEngage's AI-led personalization platform to enhance fan engagement during IPL 2026
• arrow_right_alt The partnership leverages AI capabilities to deliver targeted, customized communications to cricket fans
• arrow_right_alt Sports franchises are increasingly investing in advanced customer engagement technologies for competitive advantage

MoEngage medium impact

Apr 10 2026

EU privacy rules spur platforms’ behavior changes on cookies, CNIL official says - MLex

• arrow_right_alt EU privacy regulations are driving measurable changes in how platforms handle cookies and user tracking
• arrow_right_alt CNIL enforcement actions continue to pressure companies toward greater compliance with data protection rules
• arrow_right_alt Platforms are modifying their cookie practices in response to regulatory scrutiny and privacy requirements

CNIL (France) medium impact

Apr 10 2026

How to take data governance from compliance burden to competitive advantage

• arrow_right_alt Data governance should be viewed as a strategic business enabler rather than a compliance checkbox
• arrow_right_alt Proper data management practices build customer trust and strengthen market positioning
• arrow_right_alt Robust governance frameworks enable faster innovation while maintaining regulatory compliance

Twilio medium impact verified EUM/SES Relevance Industry Insights

Apr 09 2026

FCC proposes new rule to further crackdown on illegal robocalls - The Record from Recorded Future News

• arrow_right_alt FCC introduces stricter enforcement measures targeting illegal robocalls and unauthorized calling campaigns
• arrow_right_alt New regulations will require enhanced authentication and compliance protocols for telecommunications providers
• arrow_right_alt Proposal aims to strengthen consumer protection through increased penalties and monitoring mechanisms

FCC high impact verified EUM/SES Relevance

Apr 09 2026

TCPA Known Litigators Check is now available in Compliance Toolkit

• arrow_right_alt TCPA Known Litigators Check identifies phone numbers associated with TCPA lawsuit filers and blocks non-essential messages to those numbers
• arrow_right_alt The feature intelligently distinguishes between marketing/promotional messages (blocked) and essential communications like transactional alerts and OTPs (allowed)
• arrow_right_alt Blocked messages trigger Error Code 30640, enabling customers to track and manage compliance actions

Twilio high impact verified EUM/SES Relevance