Twilio Articles

Apr 01 2026

Verify Events: Verification Event Stream V3 released with new Tags parameter

• arrow_right_alt Verify Events Verification stream now supports V3 with a new custom tags parameter
• arrow_right_alt Tags are passed as key-value pairs in the Start New Verification request and appear in the event stream
• arrow_right_alt Enables better event tracking, filtering, and categorization for verification workflows

Twilio medium impact

Apr 01 2026

Verify Events: Message Status Event Stream V2 released with new Tags parameter

• arrow_right_alt Verify Message Status events V2 now includes a tags parameter for custom metadata
• arrow_right_alt Developers can pass key-value pairs through Start New Verification requests to track events
• arrow_right_alt Tags flow through the event stream for improved filtering and monitoring

Twilio medium impact verified EUM/SES Relevance

Apr 01 2026

Verify Events: Verification Stream (all versions) will no longer provide updated message delivery status or error code information

• arrow_right_alt Verification Event stream will no longer provide dynamic delivery_status updates; status will remain static at 'SENT'
• arrow_right_alt error_code attribute is being removed from verification attempts entirely
• arrow_right_alt New customers must migrate to the Message Status Event Stream to obtain delivery status and error information

Twilio medium impact verified EUM/SES Relevance

Mar 31 2026

Twilio integration with Salesforce Service Cloud Voice is live on AppExchange

• arrow_right_alt External call transfers enable agents to route customer calls to external phone numbers for improved call handling flexibility
• arrow_right_alt Supervisor barge-in and listen capabilities allow real-time monitoring and intervention during critical customer interactions
• arrow_right_alt Configurable real-time transcription with administrator controls supports privacy requirements and workflow preferences

Twilio medium impact verified EUM/SES Relevance

Mar 31 2026

Voice Insights: Trust & Engagement Insights and Reports API (GA)

• arrow_right_alt <parameter name="bullet_points">["Trust & Engagement Insights dashboard detects spam-triggering behaviors, blocked calls, and provides best-time-to-call heatmaps for dialing optimization", "Reports API enables zero-infrastructure programmatic access to aggregated metrics, reducing operational costs by up to 90%", "ROI attribution capabilities allow comparison of branded vs. unbranded call performance to justify trust product investments", "Holistic health monitoring through Trust & Engagement scores enables proactive mitigation of spam labeling and call blocks", "Custom dashboard and internal tool integration available through Reports API for accelerated decision-making"]

Twilio medium impact

Mar 31 2026

How to create a promotional campaign with RCS and SendGrid in C#

• arrow_right_alt <parameter name="item">Twilio tutorial demonstrates RCS and SendGrid email integration for multi-channel promotional campaigns

Twilio medium impact verified EUM/SES Relevance Developer Insights

Mar 31 2026

Getting Started with Podman Quadlets

• arrow_right_alt Twilio provides developer guidance on Podman Quadlets for containerized deployment of voice and SMS applications
• arrow_right_alt Tutorial focuses on infrastructure-as-code and container orchestration best practices for scalable communications workloads
• arrow_right_alt Content targets developers building production-grade applications with Twilio APIs

Twilio low impact Developer Insights

Mar 31 2026

March 2026 Fraud Update: AIT Tactics, Weaponized Trust, and a New Fraud Response Guide

• arrow_right_alt <parameter name="bullet_points">
• arrow_right_alt <parameter name="item">Q1 2026 fraud landscape includes AI-powered tactics (AIT) and weaponized trust exploitation targeting communications platforms

Twilio high impact verified EUM/SES Relevance Industry Insights

Mar 29 2026

Twilio SCIM API

• arrow_right_alt This feature reduces manual identity management overhead and improves security by keeping Twilio access synchronized with organizational changes.

Twilio medium impact

Mar 27 2026

How to Bring Your Own Keys for Okta Telephony with Twilio Verify

• arrow_right_alt Integration supports both SMS and voice channels for flexible authentication options

Twilio medium impact verified EUM/SES Relevance Developer Insights

Mar 26 2026

Add a Flex Instance to existing Twilio account or subaccount

• arrow_right_alt Flex instances can now be added to existing non-Flex Twilio accounts, eliminating the need for resource migrations.
• arrow_right_alt Subaccount support enables regional, departmental, and SDLC environment separation for distinct Flex deployments.
• arrow_right_alt ISVs can leverage tenant isolation within subaccounts to provide strict data and configuration separation for end-customers.

Twilio medium impact

Mar 26 2026

Configure Part of Audience to import audience conditions in Segment

• arrow_right_alt Import audience conditions copies referenced audience criteria into a combined SQL query that runs independently
• arrow_right_alt Eliminates approximately 1-hour Profile Sync delay when using import conditions for fresher compute results
• arrow_right_alt Audience membership traits option reduces compute costs by referencing original audiences without recomputation

Twilio medium impact

Mar 26 2026

Create entity-based Linked Audiences in Segment

• arrow_right_alt Entity-based Linked Audiences enable scoping to accounts, businesses, households, or other custom entities
• arrow_right_alt Builder interface dynamically adapts based on selected activation target for improved user experience
• arrow_right_alt Preview functionality displays audience member counts and sample matching entities before activation

Twilio medium impact

Mar 26 2026

Detect entity context changes with data freshness for Linked Audiences in Segment

• arrow_right_alt Feature improves data freshness and enables more granular audience activation logic within Segment.

Twilio medium impact

Mar 26 2026

Flex SDK is GA

• arrow_right_alt Flex SDK moves to GA, enabling embedded contact center capabilities in any web application
• arrow_right_alt SDK is now significantly more lightweight, improving performance and reducing deployment footprint
• arrow_right_alt Minimum Node.js version requirement updated to 20, reflecting modern development standards

Twilio medium impact

Mar 26 2026

How to Enable Branded Calling with Twilio

• arrow_right_alt Tutorial provides developer-friendly guidance for configuring branded calling within the Twilio platform

Twilio medium impact Developer Insights

Mar 25 2026

RCS support now available in Studio

• arrow_right_alt The feature reduces development complexity and accelerates time-to-market for RCS-based campaigns and customer engagement initiatives.

Twilio high impact verified EUM/SES Relevance

Mar 23 2026

How to Use Google Sheets as a Database for Your PHP App

• arrow_right_alt <parameter name="bullet_points">
• arrow_right_alt <parameter name="item">Demonstrates practical integration of Google Sheets as a backup database for PHP applications

Twilio low impact Developer Insights

Mar 20 2026

Building a Greeting Card Generator with the Lovable Twilio Connector

• arrow_right_alt Lovable released a new Twilio connector enabling seamless integration of communications workflows into Lovable applications
• arrow_right_alt The connector allows developers to build greeting card generator applications with customized messaging capabilities
• arrow_right_alt The integration simplifies adding Twilio's messaging infrastructure to Lovable apps without extensive development effort

Twilio low impact Developer Insights

Mar 19 2026

Start Conversation widget now available in Studio

• arrow_right_alt Reduces development friction and accelerates time-to-market for conversational messaging applications.

Twilio medium impact verified EUM/SES Relevance